Aapki Privacy,
Hamaari Zimmedaari
Yeh Privacy Policy explain karti hai ki Wedding On Wheels Private Limited aapka personal data kaise collect, use, aur protect karta hai.
Last updated: June 1, 2025 | Effective: June 1, 2025
1. Hamara Data Collection
Jab aap Wedding On Wheels par register karte hain ya service use karte hain, hum following information collect karte hain:
• Naam, email address, phone number
• Wedding date, location, aur planning preferences
• Payment information (secure gateway ke through — hum card details store nahi karte)
• Device information, IP address, aur usage patterns
• Messages aur communications vendors ke saath
2. Data Ka Use Kaise Hota Hai
Aapka data hamare platform ke better functioning ke liye use hota hai:
• Vendor booking aur management ke liye
• Personalized wedding suggestions dene ke liye
• Customer support provide karne ke liye
• Platform security maintain karne ke liye
• Legal compliance aur fraud prevention ke liye
Aapka data kabhi bhi third parties ko bina aapki consent ke sell nahi kiya jaayega.
3. Cookies aur Tracking
Hum cookies use karte hain better user experience ke liye:
• Essential cookies: Login session maintain karne ke liye
• Analytics cookies: Platform improve karne ke liye (Google Analytics)
• Marketing cookies: Relevant ads dikhane ke liye (optional)
Aap browser settings se cookies disable kar sakte hain, lekin kuch features kaam karna band kar sakte hain.
4. Data Security
Aapka data hamari top priority hai:
• SSL/TLS encryption — saara data transfer encrypted hota hai
• Passwords bcrypt hashing se protect hote hain
• Payment data PCI-DSS compliant gateway se process hota hai
• Regular security audits aur penetration testing
• Access control — sirf authorized team members aapka data dekh sakte hain
5. Data Sharing
Limited circumstances mein hum data share karte hain:
• Vendors ke saath — sirf booking-related information jo unhe service provide karne ke liye zaroori hai
• Payment processors — secure transaction ke liye
• Legal authorities — court order ya legal requirement par
• Service providers — hosting, analytics (data processing agreements ke saath)
6. Aapke Rights
GDPR aur Indian IT Act ke under aapke yeh rights hain:
• Access Right: Aap apna stored data request kar sakte hain
• Correction Right: Galat information correct karwane ka right
• Deletion Right: Account delete karne ka right
• Portability Right: Apna data export karne ka right
• Objection Right: Certain processing ke against object karne ka right
Koi bhi request ke liye weddingonwheels.in@gmail.com par email karein.
7. Data Retention
• Active accounts: Jab tak account active hai
• Deleted accounts: 30 din baad permanently delete
• Transaction records: 7 saal (legal requirement)
• Communication logs: 2 saal
8. Children Ki Privacy
Wedding On Wheels 18 saal se kam age ke users ke liye nahi hai. Hum knowingly 18 se kam age ke users ka data collect nahi karte. Agar aapko lagta hai koi minor ne account banaya hai, please weddingonwheels.in@gmail.com par report karein.
9. Policy Mein Changes
Agar is policy mein koi significant change hota hai, toh hum aapko email se notify karenge. Continued use of the platform after changes implies acceptance.
Privacy Officer Contact
Privacy se related koi bhi concern ya request ke liye:
Email: weddingonwheels.in@gmail.com
Address: Level 12, One BKC, Bandra Kurla Complex, Mumbai — 400051
Response time: 5 working days ke andar