Your Privacy,
Our Responsibility
This Privacy Policy explains how Wedding On Wheels Private Limited collects, uses, and protects your personal data.
Last updated: June 1, 2025 | Effective: June 1, 2025
1. Our Data Collection
When you register on Wedding On Wheels or use our service, we collect the following information:
• Name, email address, phone number
• Wedding date, location, and planning preferences
• Payment information (through a secure gateway — we do not store card details)
• Device information, IP address, and usage patterns
• Messages and communications with vendors
2. How Data Is Used
Your data is used to help our platform function better:
• For vendor booking and management
• To provide personalized wedding suggestions
• To provide customer support
• To maintain platform security
• For legal compliance and fraud prevention
Your data will never be sold to third parties without your consent.
3. Cookies and Tracking
We use cookies for a better user experience:
• Essential cookies: to maintain your login session
• Analytics cookies: to improve the platform (Google Analytics)
• Marketing cookies: to show relevant ads (optional)
You can disable cookies through your browser settings, but some features may stop working.
4. Data Security
Your data is our top priority:
• SSL/TLS encryption — all data transfers are encrypted
• Passwords are protected with bcrypt hashing
• Payment data is processed through a PCI-DSS compliant gateway
• Regular security audits and penetration testing
• Access control — only authorized team members can view your data
5. Data Sharing
We share data only in limited circumstances:
• With vendors — only the booking-related information necessary for them to provide the service
• Payment processors — for secure transactions
• Legal authorities — under a court order or legal requirement
• Service providers — hosting, analytics (under data processing agreements)
6. Your Rights
Under GDPR and the Indian IT Act, you have the following rights:
• Access Right: You may request your stored data
• Correction Right: The right to have incorrect information corrected
• Deletion Right: The right to delete your account
• Portability Right: The right to export your data
• Objection Right: The right to object to certain processing
For any such request, please email weddingonwheels.in@gmail.com.
7. Data Retention
• Active accounts: for as long as the account remains active
• Deleted accounts: permanently deleted after 30 days
• Transaction records: 7 years (legal requirement)
• Communication logs: 2 years
8. Children’s Privacy
Wedding On Wheels is not intended for users under 18 years of age. We do not knowingly collect data from users under 18. If you believe a minor has created an account, please report it to weddingonwheels.in@gmail.com.
9. Changes to This Policy
If there is a significant change to this policy, we will notify you by email. Continued use of the platform after such changes implies acceptance.
Privacy Officer Contact
For any privacy-related concerns or requests:
Email: weddingonwheels.in@gmail.com
Address: Level 12, One BKC, Bandra Kurla Complex, Mumbai — 400051
Response time: 5 working days ke andar