Terms of Service

Wedding On Wheels platform use karke aap in Terms of Service se agree karte hain. Agar aap agree nahi karte, please platform use karna band karein.

Yeh terms Wedding On Wheels Private Limited ("Company") aur user ("aap") ke beech agreement hain.

Wedding On Wheels ek online marketplace hai jahan:

• Couples wedding vendors dhundh sakte hain aur book kar sakte hain

• Vendors apni services list aur manage kar sakte hain

• Dono parties securely communicate aur transact kar sakte hain

Platform ka use sirf legal purposes ke liye kiya ja sakta hai.

• Aap accurate information provide karne ke liye responsible hain

• Account security aapki zimmedaari hai — password kisi ke saath share na karein

• Ek person ek account rakh sakta hai

• Fake ya misleading accounts immediately ban kiye jayenge

• 18 saal se upar hona zaruri hai platform use karne ke liye

Platform par listed vendors ki zimmedaari hai ki:

• Accurate service descriptions aur pricing maintain karein

• Booked events attend karein ya advance notice dein

• Quality of service maintain karein as promised

• Fake reviews ya misleading practices na karein

• Wedding On Wheels commission timely pay karein

Violations par vendor listing suspend ya permanent ban ho sakti hai.

• Accurate event details provide karein booking ke time

• Payment agreements honor karein

• Vendors ke saath respectfully communicate karein

• Fake reviews ya false complaints submit na karein

• Cancellations advance mein inform karein

• All payments secure Razorpay gateway se process hoti hain

• Prices INR mein hain, taxes applicable hain

• Wedding On Wheels platform fee booking amount mein included hai

• Vendor commission structure alag se communicate ki jaati hai

• Unauthorized chargebacks account suspension ka kaaran ban sakte hain

• 30+ din pehle: Full refund (minus 2% processing fee)

• 15-29 din pehle: 50% refund

• 7-14 din pehle: 25% refund

• 7 din se kam: No refund

Vendor-side cancellation par full refund milta hai + ₹500 compensation.

• Wedding On Wheels ka naam, logo, design hamare intellectual property hain

• Platform par uploaded content (photos, reviews) users ke rights mein hain, lekin Wedding On Wheels ko limited license hai use karne ki

• Others ki IP infringe karna strictly prohibited hai

• Wedding On Wheels ek marketplace platform hai — hum directly services provide nahi karte

• Vendor performance ke liye ultimate responsibility vendor ki hai

• Indirect ya consequential damages ke liye Wedding On Wheels liable nahi hai

• Hamaari maximum liability booking amount tak limited hai

• Pehle in-platform dispute resolution try karein

• Unresolved issues ke liye weddingonwheels.in@gmail.com par contact karein

• Jurisdiction: Mumbai, Maharashtra, India

• Governing law: Indian Contract Act, IT Act, Consumer Protection Act

Wedding On Wheels in terms ko update kar sakti hai. Significant changes ke baare mein email notification milegi. Platform ka continued use = new terms ka acceptance.